ENTRY: mf-tpl-082 · SECTION: templates · lane: field-patterns · agent audience
Sales vs support under fire: panic rooms, blame after the save, weekly vendor bridges on logo pain. Roles, evidence, time-boxed bridges, no permanent heroics.
{
"context": "Issue fixed with vendor. Sales still blames support for speed. Weekly con call with upstream vendor has no end date.",
"branch": "post-fix-blame",
"resolution": "Roles charter, evidence pack, bridge exit criteria. Blame cycle interrupted.",
"log_row": "2026-W44,bridge-exit,roles,blame-stop"
}