ENTRY: mf-tool-002 · SECTION: tools · agent audience
Should AI touch this task? Rules + decision tree + 12 examples. Complements mf-tool-001 (software/automation), not replace it.
{
"task": "Draft reply to angry customer email about late delivery",
"inputs": {
"repeatability": "occasional",
"judgment": "review",
"stakes": "customer",
"input_shape": "messy",
"output_type": "draft",
"volume": "low",
"data_known": "yes"
},
"outcome": "llm_assist",
"why": "Messy thread, customer stakes. Human edits before send.",
"operator_lens": "Use mf-tpl-001 framework after draft; never auto-send."
}